Security at the Budapest Bank

Budapest Bank is one of Hungary’s leading banks and has been present on the finance market since 1997. The bank covers the whole country, with some 100 branches and a number of affiliated loan centers. Primarily, Budapest Bank is involved with vehicle financing, consumer credit, credit for small businesses, mortgages and personal loans.

Securitas Kft has been responsible for security at the bank’s branches since 1st November 2000. During the first year, this involved some 34 branches; however, as the role of the bank on the finance market has grown, so has the number of branches for which Securitas is responsible. Our staff’s tasks are to open and close up the branches, to provide a security presence, to provide the clients with information on arrival, and to judge which measures should be taken in case of emergency. 

Budapest Bank was looking for a security services partner capable of meeting the requirements of the Six Sigma quality system which is in use at the company. This is a point-based system with exceptionally high standards. Securitas proved capable of taking the system on board and applying it within just three months, thus succeeding in meeting this fundamental requirement for winning the contract with Budapest Bank. Regular monitoring and assessment takes place, but Securitas continues to meet the requirements laid down by Budapest Bank.

Mr. György Fialka, director of security at Budapest commented as follows on the security services provided by Securitas:

“Over the past eight years, there has not been a single event which has made it difficult to work with them. The regular contact we have with the management is very useful for us. We work together with our security consultants on a daily basis and we have absolutely no complaints. Security is a primary concern in the operations of any bank, since the most minor error can have unforeseen consequences. This is why trust is paramount: it really does matter who provides our security. The staff from Securitas Kft. always provide a first class service and this is reflected in the satisfaction of our own clients."

 

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